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Terms of Service

Last updated: January 14, 2026

1. Agreement to Terms

By accessing or using StickersQR ("Service," "Platform," "we," "us," or "our"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not access or use our Service.

These Terms constitute a legally binding agreement between you ("User," "you," or "your") and StickersQR. We reserve the right to modify these Terms at any time, and your continued use of the Service constitutes acceptance of any changes.

2. Description of Service

StickersQR provides a comprehensive QR code platform that includes:

  • QR code generation and customization tools
  • Dynamic link tracking and analytics through Dub.co integration
  • AI-powered and custom background image generation
  • Cloud storage for QR code designs and assets
  • Physical sticker printing and delivery services
  • Dashboard for managing designs and viewing analytics
  • Subscription plans with advanced features

3. Account Registration and Security

3.1 Account Creation

To use certain features, you must create an account through Clerk authentication. You must provide accurate, current, and complete information during registration. You are responsible for maintaining the confidentiality of your account credentials.

3.2 Account Eligibility

You must be at least 13 years old to use our Service. If you are under 18, you must have permission from a parent or legal guardian.

3.3 Account Security

You are solely responsible for all activity that occurs under your account. You must notify us immediately of any unauthorized access or security breaches. We are not liable for any loss or damage arising from your failure to maintain account security.

4. Acceptable Use Policy

You agree NOT to use our Service to:

  • Create QR codes linking to illegal, harmful, or malicious content
  • Engage in phishing, scams, or fraudulent activities
  • Distribute malware, viruses, or harmful code
  • Violate intellectual property rights, trademarks, or copyrights
  • Create QR codes for adult content, gambling, or prohibited substances
  • Harass, abuse, threaten, or intimidate others
  • Impersonate any person or entity
  • Spam or send unsolicited commercial messages
  • Interfere with or disrupt the Service or servers
  • Reverse engineer, decompile, or attempt to extract source code
  • Use automated systems to scrape or harvest data
  • Resell or redistribute the Service without authorization

Violation of this Acceptable Use Policy may result in immediate account suspension or termination without refund.

5. Intellectual Property Rights

5.1 Our Content

The Service, including all software, code, designs, text, graphics, logos, and functionality, is owned by StickersQR and protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or create derivative works without our express written permission.

5.2 Your Content

You retain ownership of QR code designs, logos, and content you upload ("User Content"). By using our Service, you grant us a worldwide, non-exclusive, royalty-free license to store, process, and display your User Content solely for the purpose of providing the Service.

5.3 User Responsibility

You represent and warrant that you own or have the necessary rights to all User Content you upload, and that it does not infringe on any third-party rights. You are solely responsible for ensuring your User Content complies with all applicable laws and these Terms.

6. Subscriptions and Payments

6.1 Subscription Plans

We offer Free, Pro, and Analytics subscription tiers. Subscription fees are billed monthly through Stripe and are non-refundable except as required by law or stated in our refund policy.

6.2 Automatic Renewal

Subscriptions automatically renew at the end of each billing period unless canceled. You can cancel anytime through your account settings. Cancellation takes effect at the end of the current billing cycle.

6.3 Price Changes

We reserve the right to modify subscription prices with 30 days' notice. Price changes will not affect your current billing cycle.

6.4 Sticker Orders

Physical sticker orders are one-time purchases processed through Stripe. All sales are final once production begins. We partner with StickerIt for printing and fulfillment.

6.5 Refund Policy

Digital subscriptions: 14-day money-back guarantee for first-time subscribers. Physical stickers: Refunds or replacements available for defective products or shipping errors. Contact support within 7 days of delivery.

7. Shipping and Delivery

Physical sticker orders typically ship within 2-3 business days via standard shipping. Delivery times vary by location (5-7 business days in most regions). We are not responsible for delays caused by shipping carriers, customs, or events beyond our control. You are responsible for providing accurate shipping information.

8. Analytics and Data Collection

Our Service collects analytics data on QR code scans through Dub.co integration, including click counts, device types, geographic locations, and browser information. By using tracked links, you consent to this data collection. This data is provided to help you understand QR code performance and is subject to our Privacy Policy.

9. Service Availability and Modifications

We strive to provide reliable service but do not guarantee uninterrupted access. We may modify, suspend, or discontinue any aspect of the Service at any time without notice. We are not liable for any modification, suspension, or discontinuation of the Service.

10. Third-Party Services

Our Service integrates with third-party providers:

  • Clerk: Authentication services
  • Stripe: Payment processing
  • Dub.co: Link tracking and analytics
  • AWS S3: Cloud storage
  • StickerIt: Printing and fulfillment

Your use of third-party services is subject to their respective terms and privacy policies. We are not responsible for the actions, content, or policies of third-party services.

11. Disclaimers and Limitations of Liability

11.1 Service "As Is"

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.

11.2 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, STICKERSQR SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR USE, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

11.3 Maximum Liability

Our total liability to you for all claims arising from your use of the Service shall not exceed the amount you paid us in the twelve (12) months preceding the claim, or $100, whichever is greater.

11.4 QR Code Functionality

We are not responsible for QR code scanning failures due to printing quality, lighting conditions, camera quality, or other factors outside our control. We recommend testing QR codes before mass printing.

12. Indemnification

You agree to indemnify, defend, and hold harmless StickersQR, its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses (including legal fees) arising from:

  • Your violation of these Terms
  • Your User Content
  • Your use or misuse of the Service
  • Your violation of any third-party rights

13. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice, for any reason, including breach of these Terms. Upon termination, your right to use the Service will cease immediately. You may terminate your account at any time through account settings.

Sections that by their nature should survive termination will survive, including intellectual property provisions, disclaimers, limitations of liability, and dispute resolution.

14. Dispute Resolution and Arbitration

14.1 Informal Resolution

Before filing a claim, you agree to contact us at support@stickersqr.com to attempt to resolve the dispute informally for at least 30 days.

14.2 Arbitration Agreement

Any dispute arising from these Terms or the Service will be resolved through binding arbitration rather than in court, except that you may assert claims in small claims court if they qualify. The arbitration will be conducted by the American Arbitration Association (AAA) under its Commercial Arbitration Rules.

14.3 Class Action Waiver

YOU AND STICKERSQR AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS OR REPRESENTATIVE ACTION.

15. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law principles. Any legal action must be brought in the federal or state courts located in Delaware.

16. Miscellaneous

16.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and StickersQR regarding the Service.

16.2 Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

16.3 Waiver

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

16.4 Assignment

You may not assign or transfer these Terms without our prior written consent. We may assign these Terms without restriction.

16.5 Force Majeure

We are not liable for any failure or delay in performance due to circumstances beyond our reasonable control, including acts of God, natural disasters, war, terrorism, labor disputes, or government actions.

17. Contact Information

If you have questions about these Terms of Service, please contact us:

StickersQR

Email: legal@stickersqr.com

Email: support@stickersqr.com

These Terms of Service are effective as of January 14, 2026. By using StickersQR, you acknowledge that you have read, understood, and agree to be bound by these Terms.